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Testimonials: Satisfied Customers Speak
Marc T. - "What started out a
simple faucet/sink replacement turned into a call to Kennedy
Plumbing. I Managed the faucet/sink replacement fine,
but when I turned the water supply back on, water was spraying
everywhere from the hot water valve under the sink. Turned the
water off, and checked Angie's List for a plumber. I
decided on Kennedy Plumbing after reading the reviews and
placed the call at 9:30 am. They happened to have an
opening at 12 noon. Mike arrived at, if not before noon,
and promptly repaired the leak. He also explained what
happens in older homes (30 years old) when the water is shut
off and back on. Even showed me how to repair it myself
the next time it may occur. There were no parts needed
and he tightened some of the connections on my faucet
replacement!! Total time on scene was about 40 minutes
and then he gave $25 off due to a special they were running
this month (something he didn't have to do, as I knew nothing
about it!). So, my total repair/home repair lesson was
only $90." (Angie's List:
112/4/08) Great job Mike!-John Kennedy
John C. - "I just wanted to
drop you a note regarding the excellent service I recently
received by your staff. No one likes to have a plumbing
problem least of all around the holidays but this is what
happened to my family last week.
On the night before Thanksgiving, my wife and I heard the
sound of water rushing. Upon looking in the crawl space,
we saw water coming from the seam around the service line
where the cement flooring meets the foundation. I
immediately called your office at around 9:00 PM and spoke
with Cliff, who demonstrated a great deal of patience while I
explained the problem. Cliff and I spent a significant
amount of time on the phone discussing the problem and coming
up with a solution which I could live with. Cliff
additionally made thoughtful suggestions on how my family
could get by until he could come out on the day after
Thanksgiving to further assess the problem.
Cliff was at my house early on the day after as promised and
wasted little time addressing the problem. He summoned
your estimator, Roy, who immediately began the process of
arranging to take care of the problem as soon as possible.
In talking with both men, I was struck by their knowledge and
put at ease by their genuineness.
I was further thoroughly impressed by Jorge, who actually
performed the work today along with his apprentice Lars.
Jorge patiently answered my many questions and calmly
explained to me what he was doing all along the way,
reassuring me that we would not have to wait another day to
get our water back. He was right! During the whole
process, I was struck by Jorge's professionalism, outing work
effort, and by the fine quality of his work.
I am glad I called Kennedy Plumbing to fix our problem and
thankful to the high quality of your personnel which made this
ordeal much more manageable. I will not hesitate to call
upon your company in the future for my plumbing needs and will
confidently recommend your outfit to my friends and
neighbors." (Personal Letter: 12/1/08)
Tom W. - "The plumber arrived on time and he
was thorough. He completed the work and did a really
good job. He handled all the problems as they came up.
He was great." (Angie's List: 9/23/08)
Janet M. - "The plumber was friendly, punctual,
professional and performed the job in a timely manner. I
could not give a higher recommendation." (Angie's List:
10/08/08)
L.T. - "Our garbage disposal was not
working. I called Kennedy Plumbing in the morning and
they sent Cliff right away to fix it. He was excellent!
Explained what was wrong and what care we should take in the
future to prevent problems with the garbage disposal. I
highly recommend him and this company." (Angie's List:
9/24/08)
Kathleen C. - "They came out to my house
and fixed a leak under my sink and fixed a bad toilet.
No one else could fix that toilet, but they did it. I
thought that they were prompt, they were personable. I
thought that they were professional in their work. They
were efficient and did the job, they were thorough."
(Angie's List: 10/01/08)
Debra P. - "The service
was excellent. They were very responsive and even though
I called late in the day they came out the next morning to fix
the problem." (Angie's List: 9/23/08)
Richard
G. - "I asked them to move an iron gas line coming in through
as outside wall to better fit a gas stove as we replaced the
kitchen cabinets. I called at 7:30 a.m. on a Monday
morning and the fellow was there that afternoon. Job was
just right. He put the gas connection right where it was
needed inside. I have used Kennedy multiple times in the
past and they have always been right on. Price is
reasonable. The service is great." (Angie's List:
9/2/08)
Sonia B. - "I LOVE LOVE LOVE this
company!!! First of all let me say that I am a stickler for
good service and I am willing to pay more for it. I
think that having a carefree experience with a company that
you can trust FAR supersedes the sweetness of a lower price
when the bitter taste of bad service is what you are left
with. I called the company after another plumbing
company installed a newer faucet in my 1907 home. I
immediately noticed a decrease in water pressure after the
other plumber installed the faucet, he came back once, charged
us and still didn't fix the problem. I waited in fear
thinking all of the galvanized pipes needed to be replaced to
resolve the problem. I finally called Kennedy when i was
filling my soup pot in the bathtub instead of the kitchen sink
and was surprised to hear someone could come out the next day.
This company does charge a mileage fee if you are not in their
service area but i was told this before the appointment was
scheduled and it seemed very reasonable considering gas
prices. The next morning Joel called to let me know he
was on his way, he called because he thought he was going to
be running behind, he was on time though and how refreshing it
was to at least know that he had not forgotten about me.
After a bit over an hour Joel brought me to the sink and
Voila, GREAT water pressure. He fixed what the other
plumber couldn't and it didn't involve new pipes! He
informed me of a few things to get on the honey do list in the
future that were very helpful and appreciated, I like to plan
home improvement projects if possible. When we do decide
to get new pipes and water heater I will call Kennedy!
THANK YOU for being an honest, upright, dependable buisness!"
(Angie's List: 9/17/08)
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13985 SW Farmington Road, Beaverton, Oregon
97005 |
